Privacy Policy
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Privacy Policy – Kouga Auctions
Kouga Auctions is committed to protecting your personal information and respecting your privacy. This policy outlines how we collect, use, store, and protect your data, in line with the Protection of Personal Information Act (POPIA).
1. Introduction
This Privacy Policy explains how Kouga Auctions collects and processes your personal information when you use our services, attend our auctions, or engage with our website.
By interacting with Kouga Auctions, you consent to the collection and use of your personal information as described in this policy.
2. Who We Are
Kouga Auctions – RedWhite Trading (Pty) Ltd Trading As Kouga Auctions
Registration Number:2015/303868/07
Business address: 1 Commonage Rd, Humansdorp 6300
3. What Information We Collect
We may collect the following personal information:
- Full name and surname
- Contact details (mobile number, email address)
- South African ID number
- Physical or postal address
- Vehicle details, where applicable (e.g., VIN or registration number)
We collect this information directly from you when you register for an auction, contact us, or complete forms on our website.
4. Why We Collect Your Information
We collect and process your personal information to:
- Register you as a buyer or seller at auctions
- Notify you of upcoming auctions and services
- Confirm and verify your identity
- Communicate with you regarding your purchases or sales
- Comply with legal obligations (including the Second-Hand Goods Act)
- Prevent fraud and ensure security
- Keep accurate records for auditing and legal purposes
5. Use of Website and Cookies
We may collect limited non-personal data when you visit our website, such as browser type or general usage data through “cookies.”
We do **not** track or store your IP address, personal identifiers, or device-specific data without your consent.
6. Sharing Your Information
- Service providers helping us deliver auction-related services
- Regulatory authorities if required by law
- Legal representatives where necessary to protect Kouga Auctions’ interests
All third parties are required to maintain the confidentiality and security of your information in line with POPIA.
7. How We Protect Your Data
Kouga Auctions takes information security seriously. We apply strict physical, electronic, and administrative safeguards to protect your data from loss, misuse, or unauthorised access.
Our security measures include:
- Secure access controls
- Regular system and security reviews
- Confidentiality agreements with staff and third parties
- Responsible data storage and disposal
8. Your Rights
You have the right to:
- Request access to your personal information
- Correct or update inaccurate information
- Object to or restrict certain types of processing
- Withdraw consent where processing is based on consent
- Request deletion of your data where legally permissible
To exercise your rights, contact us directly and provide a valid copy of your ID for verification.
9. Changes to This Policy
This policy may be updated from time to time. The latest version will always be available on our website. Please check regularly for any updates.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: info@kougaauctions
